Why can I not enter bank details in Cintra iQ?

Before you can enter bank details in Cintra iQ or Self-Service, they first need to be setup in Lookup Tables. 

To Enter Bank Details

1. Navigate to the Lookup Administration window.
   Go to Cintra iQ: Definitions> Lookups
2. Select Bank from the Lookup Table drop-down list. 

   

3. Check to make sure that the Sort Code is not included in the Bank lookup table.
4. Click the Insert button. The form belonging to the Lookup Table appears.
   
   

   

5. Fill in the form accordingly.
6. Click the OK button.

  Note:

The Bank Sort Code within the employee's banking details, must match the Sort Code in the Lookup Table.