Release Notes (2024)

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Welcome to the Cintra iQ Release Notes

Your go-to source for staying informed about the latest developments. Our release notes offer a concise overview of all new features, resolved issues, and known challenges in the most recent version of Cintra iQ.



Cintra iQ password reset


Great news for System Administrators!

We've enhanced user management within Cintra iQ, empowering you to reset user passwords directly. This means your employees can access payroll information without needing to raise a support ticket, saving valuable time.

Here's the simple process:

  • Navigate to System Administration -> Manage Users.
  • Locate the user who needs a password reset.
  • Click "Reset Password".

iq password reset.png


An email from with a temporary password will be sent to the user.

They can then:

  1. Log in to Cintra iQ using the temporary password.
  2. Create a new, secure password for future logins.
  3. password reset iQ.png



Automatic deletion of Unathorised Payment Run in Cintra iQ

To streamline payroll processing and reduce errors, Cintra iQ will now automatically delete unauthorised employee payment runs if the payroll is recalculated. This ensures our Cintra iQ users always have accurate information for payroll approval. It only applies to unapproved payment runs, so there's no risk of impacting completed payments.

This new feature will save you time and help ensure accurate payroll processing. You will see a message informing you when that is the case.

payment run deletion.png

To create an employee payment run follow the instructions on this article: How do I create/re-run payment runs?



Effortless Payment Run creation using Report Pack

We are excited to announce the automation of payment run via Report Pack functionality. You can now seamlessly create a payment run when the reports are published into Cintra Cloud using a specific report pack.

To select a report pack that will trigger a payment run navigate to the Report Packs definition window, open your Report Pack, go to the Output Options tab, and select Generate Payment Run.

Screenshot 2024-03-26 162028.png

Accuracy and control remain:

  • Only published Report Packs can be selected to trigger a payment run, ensuring accurate data for Cintra Cloud users.
  • Cintra IQ users retain control over the authorisation and closure of payment runs.

Bild in validation:

  • The automatic process includes data validation.
  • if issues arise, such as missing payment methods or incomplete Auto Enrolment assessment, the Report Pack will not publish, and no payment run will be created. This allows you to address data issues before payroll is finalized. 

We believe these improvements will save you time and streamline your payroll tasks. If you have any questions, please don't hesitate to contact us.

To find out more go to: How do I create employee payment run using Report Pack?


The New Tax year 2024-2025

Statutory changes have been released in time for the new tax year.

These changes bring updates, particularly in National Insurance (NI) categories for Investment Zones and enhanced flexibility for Statutory Paternity Leave.

New National Insurance (NI) Categories for Investment Zones:

Starting on April 6th, new NI categories will be introduced for areas designated as Investment Zones. To be eligible, employers must have business premises within the Investment Zone tax jurisdiction. Specific eligibility criteria also apply to employees. You can find detailed information on eligibility on

The new NI letters are:

N - Standard Rate for employees eligible for Investment Zone Employer NIC relief

E - Married Women and Widows entitled to pay reduced National Insurance

K - Employees over state pension age (in Investment Zone)

D - Employees who can defer National Insurance because they’re already paying it in another job.

To assign a new NI letter for an employee, simply navigate to the Tax and NI menu on the right-hand side panel, select the National Insurance tab, and apply the correct NI letter. You also need to select ‘Employee is an Investment Zone Worker’;



Changes to Statutory Paternity Leave:

New legislation makes it more flexible for employed fathers and partners to decide when they take leave and receive pay if they qualify.

The following measures will take place from April:

  • Employed fathers must give 28 days' notice before taking paternity pay/leave.
  • Leave can now be split into 2 non-consecutive blocks, unlike the previous restriction of one block of 1 or 2 consecutive weeks.
  • Leave and pay can be taken at any point in the first year after the birth or adoption, expanding from the previous limitation of only within the first 8 weeks before April 2024.

These changes apply to parents of babies born after April 7th, 2024, or those with an adoption placement on or after April 6th, 2024, residing in England, Scotland, or Wales. For Northern Ireland, pre-April 2024 arrangements remain in place.

On Cintra IQ, there is no change when the first week of Paternity Leave is entered into the calendar. However, when entering a second block of Paternity Leave, you'll be prompted to confirm if both periods of leave refer to the same baby based on the baby’s date of birth. If confirmed, Cintra IQ will link both periods of leave and auto-populate all relevant dates under the Paternity Leave Dates tab on Parental Payments Widow.


Note: The new ruling does not apply to employees who live in Northern Ireland which means paternity leave can only be taken within 8 weeks after the baby’s date of birth and in one or two consecutive periods of leave.

To find out more about rates and thresholds for the new tax year, click here.



Bank Holidays

Cintra IQ has been updated with Bank Holidays for England & Wales, Ireland, and Scotland for calendar years 2024, 2025, and 2026. Currently, we have updated databases that had Bank Holidays populated for 2022 but we plan to extend this to all databases in March. Going forward we will maintain this with system upgrades. You can still update non-working days manually if required.


Work Pattern overrides are taken into account for Company Sick Pay calculation

Cintra IQ has been enhanced for Company Sick Pay calculation. You can enable the Company Sick Pay to consider overrides to employees’ work patterns entered into the calendar.

To apply this functionality:

  • navigate to Payroll → Payroll Setup → Benefit Schemes → Occupations Sick Pay.
  • Open your scheme on the Occupational Sickness Schemes window, under the Scheme Details tab apply the date for overrides accepted from the work day and sick day or sick day only.


This functionality is only applied if your Company’s Sick Pay uses work days to calculate a daily rate.


  • No overrides applied to Company Sick Pay and no overridden employee’s work pattern.

An employee is paid £2000.00 and works Monday to Friday. The sickness period has been applied between 01.04.2024 0 10.04.2024

Employment Calendar.pngthe calculation is:

£2000.00 salary / 22 work days in April = £90.91 daily rate

£90.91 daily rate x 8 days sick = £727.27 company sick pay

  • Company Sick pay takes into account an employee’s work pattern override for a number of work days in a period and the number of sick days.


If we change Saturday (6th April) to be a working day on the employee’s calendar and change Company Sick Pay to accept overrides from the work day and sick day our calculation will look like this:


2445a90c-a775-4d21-bc60-6e72a84547b0.png2000.00 salary / 23 work days (we added Saturday to the 22 days we already had) = £86.96 daily rate

£86.96 x 9 days sick (we added Saturday to the 8 sick days we already had) = £782.61 company sick pay.

  • Company Sick Pay overrides are accepted from sick days only.


You can also apply this functionality to sick days only and the calculation will reflect that too:

£2000.00 salary / 22 work days in April = £90.91 daily rate.

£90.91 daily rate x 9 days sick (we added Saturday to the 8 sick days we already had)= £818.18 company sick pay.

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