In order to view Return to Work Declaration forms and Training Event Feedback forms within Self-Service, you must first set up the forms within Cintra iQ. Each form should contain questions for the Self-Service user to answer. A Rating Set is used when you want to display a drop-down choice for a question response. These are:
- Outstanding
- Met expectations
- Did not meet expectations, or yes/no etc
A Rating Set is the title of the header under which you apply individual rating records. What is entered in this pane will be selectable when you want to define the response to a question that requires a rating drop down for an answer. Within this pane, you can create a name for the rating set.
To create a name for the rating set
Navigate to the Ratings Tab
- Go to Cintra iQ: System Administration> Self-Service Forms> Ratings tab.
In the Rating Set Pane, Create the Rating Set
- Click the New button. The New Rating Set form appears.
- Enter the Rating Set Name.
- Click the OK button. The record appears in the Rating Set pane.
Highlight the Desired Rating Set
In the Ratings Pane, Create the Rating to Attach to the Rate Set Name
- Click the New button. The New Rating form appears.
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Enter the name of the Rating. eg 1, 2, 3, or Yes, No etc.
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Enter the Sequence, in which the rating appears in the list.
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Enter the rating's Description. e.g. outstanding.
Note:
The drop-down list displayed to the user is a combination of the rating and the description. e.g. 1-Oustanding. If no additional description is required for a rating e.g. YES/NO, then leave blank.
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Click the OK button. The rating appears in the Ratings pane.
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Continue to enter the applicable ratings.
You are now ready to set the questions.
