How do I set up AOE orders to be applied against an employee?

Have more questions? Submit a request
You may receive a court order from either a council or agency who wish to recover money directly through the employee's pay. With Cintra iQ, you can set up different types of attachment of earning orders (AOEs) so that money can be automatically taken from an employee's wages . Depending on the type of AOE order, you can perform the following:
  • Enter the Deduction Amount on the Employment Record.
  • Set the Deduction Amount to be calculated automatically.


Council Tax AOEs are calculated automatically using the deduction tables. Child Support (Ongoing) orders would have set amounts on the order which are entered on the employee record. Or, you might have a direct earnings attachment order such as a court order for an employee to pay parking fines. You can set an AOE order to be applied to an employee.


To set up an AOE order

  1. Navigate to the AOE Deductions tab.
    Go to Cintra iQ: Employment Record> Forms> Deductions window
  2. In the AOE Orders pane, right-click and select New. The Select AOE Order Type window appears.
  3. Select the AOE Order Type you've received for the employee: i.e. Child Support - Ongoing.
  4. Click the Next button. The Select Issuing Authority window appears.
  5.  Select the desired Deduction Heading.
  6. Click the Next button. A message appears asking if you would like to apply an AOE admin fee.
  7. Perform either of the following:
      • Click the Yes button.  You are asked to select an admin fee. The fee is automatically applied to the new order form.
      • Click the No button. The New AOE Order form appears.
  8. Enter the following information:
      • Case Number: This is the reference number from the AOE form.
      • Active From date: This is the date the AOE order is entered into the system. The money only starts to be deducted from this date.
  9. Click the OK button. Depending on the AOE order type you have selected:
      • If it is not specified on the order: the amount deducted is automatically calculated. The order is set up for your employee.
      • If it is specified on the order: continue to enter the Deduction and Protected Earnings Amounts. For more information, see How Do I Enter AOE Deductions and Protected Earnings?

Articles in this section

Was this article helpful?
0 out of 0 found this helpful