How do I view/adjust/override/update SSP claims?

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Statutory Sick Pay (SSP) and Occupational Sick Pay (OSP) are paid automatically once a calendar entry for sickness has been made, providing the employee has entitlement. All sickness records for an employee are entered and maintained via the Calendar. For more information about SSP entitlements, see https://www.gov.uk/statutory-sick-pay.
 
Statutory Sick Pay Claims are automatically created when sickness records are created in the Calendar. For more information, see How Do I Create Calendar Events?
 

To view a SSP claim

  1. Navigate to the Sick Pay window.
    Go to Cintra iQ: Employment Record> Forms> Sick Pay.
  2. Navigate to the Statutory tab> Claims for Statutory Sick Pay (SSP) pane.
  3. Open the desired SSP claim. You can view its details.
    • Sickness Dates & PIW Details tab: Within this tab, you can view the Sickness dates and the Period of Incapacity from Work (PIW) dates.
    • Statutory Sick Pay (SSP) tab: Within this tab, you can view and edit the statutory payment details.

To manually adjust ssp days?

  1. Navigate to the Sick Pay window.
    Go to Cintra iQ: Employment Record> Forms> Sick Pay.
  2. Navigate to the Statutory tab> Claims for Statutory Sick Pay (SSP) pane.
  3. Open the desired SSP Claim. The SSP Claim window appears.
  4. Navigate to the Statutory Sick Pay (SSP) tab.
  5. Click the SSP Days button. The Period of Incapacity for Work (PIW) is displayed.
  6. Select the desired day and alter accordingly.
  7. Click the OK button. 

To override average earnings for ssp

  1. Navigate to the Sick Pay window.
    Go to Cintra iQ: Employment Record> Forms> Sick Pay.
  2. Navigate to the Statutory tab> Claims for Statutory Sick Pay (SSP) pane.
  3. Open the desired SSP Claim. The SSP Claim window appears.
  4. Navigate to the Statutory Sick Pay (SSP) tab. Click the Relevant Earnings button. The relevant period over which the Average Earnings are generated is displayed.
  5. Override the Average Earnings value if required.

      Note:

    If you do override the Average Earnings you need to calculate the payslip again in order to regenerate the values.

  6. Click the OK button.
  7. Click the Payment Details button to review SSP payments within payroll periods.
 
Cintra iQ has the functionality to process Statutory Paternity Pay (SPP) which is managed in the first instance via the calendar in the same way as all absence. Then the form is used to enter the other information needed to calculate correctly.
 
The rules for calculating statutory paternity pay are either by weeks or calendar days to the end of the pay period. This is set in the payroll setup as is whether SPP is offset.
Once the Paternity Calendar Event is created, you need to update the Statutory Paternity Pay Claim.
 

To update the spp claim

  1. Navigate to Paternity Pay tab.
    Go to Cintra iQ: Employment Record> Forms> Parental Payments> Paternity Pay tab
  2. Open the desired record. The SPP Claim window appears.
  3. Enter the SC3 received date.
  4. Entered the Expected date of birth.
  5. Enter the Actual date of birth.
  6. Enter any other relevant information if appropriate.
  7. Click the OK button.

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