How do I enter/change AOE deductions and protected earnings?

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You may receive a court order from either a council or agency who wish to recover money directly through the employee's pay. With Cintra iQ, you can set up different types of attachment of earning orders (AOEs) so that money can be automatically taken from an employee's wages . Depending on the type of AOE order, you can perform the following:
  1. Enter the Deduction Amount on the Employment Record.
  2. Set the Deduction Amount to be calculated automatically.

  Absence Events

Council Tax AOEs are calculated automatically using the deduction tables. Child Support (Ongoing) orders would have set amounts on the order which are entered on the employee record. Or, you might have a direct earnings attachment order such as a court order for an employee to pay parking fines.

You can set the amounts that will be deducted from the employee's pay.

To deduct earnings

  1. Navigate to the AOE Deductions tab.
    Go to Cintra iQ: Employment Record> Forms> Deductions window
  2. In the AOE Orders pane, right-click and select New. The Select AOE Order Type window appears.
  3. Select the AOE Order Type you've received for the employee: i.e. Child Support - Ongoing.
  4. Click the Next button. The Select Issuing Authority window appears.
  5.  Select the desired Deduction Heading.
  6. Click the Next button. A message appears asking if you would like to apply an AOE admin fee.
  7. Perform either of the following:
      • Click the Yes button.  You are asked to select an admin fee. The fee is automatically applied to the new order form.
      • Click the No button. The New AOE Order form appears.
  8. Continue to add the Case Number and Active From date. 
  9. Click the OK button. You are returned to the AOE Deductions tab. 
  10. In the AOE Orders pane, right-click and select New. The New AOE Deduction window appears.
  11. In the From field, enter the date the order is active.
  12. In the desired payroll frequency, enter the Deduction amount and Protected Earnings amounts.
  13. Click the OK button.
      • The order's deductions appear in the AOE Order Deductions pane.
      • Cintra iQ applies the relevant deduction amount and protected earnings amount for the current period.


        If you now calculate the payslip, you will see the relevant deduction amount.


To change an order

You can change the amount on an AOE order by first closing the original deductions date and then creating a new deduction record with the effective From date for the new deduction amount. This is so that any back dated payments are accounted for.
  1. Navigate to the Deductions window.
    Go to Cintra iQ: Employment Record> Forms> Deductions
  2. Select the AOE Deductions tab.
  3. Select the desired type in the AOE Orders pane. The deductions appear in the AOE Order Deductions pane.
  4. Right-click: Open in the desired deduction. The Edit AOE Deduction form appears.
  5. Open the desired deduction in the AOE Order Deductions pane. The Edit AOE Deduction form appears.
  6. Close off the deduction by entering the To date.
  7. Click the OK button. The deduction's updates appear in the AOE Order Deductions pane.
  8. Right-click and select New. The New AOE Deduction form appears.
  9. Enter the new From date.
  10. Enter the desired information.
  11. Click the OK button. The changes are made.

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